There are some method you can try when you have difficulty:
1. Read the help information by click the links in the left;
2. Click "Feedback", Submit your question to administrators;
3. Ask your question in the page of product information;
4. Contact US :

Tel:01080928177,13552166632
Email:Ser@VenShop.Com
Fax:01080928177
QQ:57152557/5404818
MSN:Ser@VenShop.Com
Addres:www.VenShop.Com ZipCode:100080